Frequently Asked Questions
Everything you need to know about shopping and donating at Habitat for Humanity ReStore GTA.
What kind of items do you sell at the ReStore?
We sell a wide variety of new and gently used home decor, furniture, appliances, and building materials. Our inventory is constantly changing as it depends on local donations from individuals and businesses.
How does my purchase support the community?
Every purchase made at Habitat ReStore GTA helps fund Habitat for Humanity’s mission to build safe, decent, and affordable housing for local families in need.
What is your return policy for online and in-store purchases?
Due to the unique nature of our donated inventory, all sales are final. We encourage customers to inspect items thoroughly or measure spaces before purchasing. If an appliance is found to be mechanically defective, please contact us within 48 hours.
Do you offer delivery services for large furniture or appliances?
Yes, we offer professional third-party delivery services for a fee. Rates are calculated based on the distance from the store and the size of the items being delivered.
How can I donate items to the ReStore?
You can drop off donations at any of our GTA locations during business hours. For larger items like kitchen cabinets or multiple pieces of furniture, you can schedule a free donation pickup through our online portal.
Are the products quality-checked?
All donated items are inspected by our team for quality and functionality before being placed on the sales floor. Appliances are tested to ensure they are in working condition.